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What does an exchange or return cost?

What do you choose? Cost
Exchange for another size, colour or model Free
Store credit for a new order Free, and you get 5% extra value
Money back €9.95 contribution to the return costs

We deduct the €9.95 contribution from your refund. It covers part of the cost of the return shipment and means fewer unnecessary parcels going back and forth.

Wrong size? Choose an exchange: it is free and the quickest way to get your new size. Would you rather pick something else? Store credit gives you 5% extra value. You arrange both in the returns portal.

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