Within 14 days of your return arriving with us. We check your return first. Then we refund you automatically to the payment method you used, minus the €9.95 contribution to the return costs.
- Paid with Klarna? Report your return in the Klarna app too. Klarna pauses your payment and adjusts the amount as soon as we have processed your return.
- Chose store credit? You get your credit, with 5% extra value, as soon as your return has been processed. More about store credit.
Your bank may take a few more days after that. Nothing after 14 days? Send us a message with your order number.