First check your email. Did you order several items, or something in stock together with a pre-order? Then your order may arrive in more than one parcel, each with its own tracking link.
Is something really missing, including a free gift or promotional item? Send us a message with:
- your order number
- what is missing
- a photo of the contents of your parcel and, if you have it, the packing slip
We will look into it and let you know how we will solve it.